Privacy Policy

DIP OPN is committed to handling personal information responsibly and transparently. This policy applies when you use our website, applications, property services, support channels, and related products.

We collect information you provide, information generated by your use of the platform, and information received from authorized partners.

• Identity and contact details, including your name, date of birth, address, email, and phone number.
• Verification information, including identification documents, photographs, and compliance records.
• Financial and transaction information, including payment details, wallet activity, and property interests.
• Technical information, including device, browser, IP address, usage events, and security logs.
• Messages, support requests, preferences, and other information you choose to provide.

We use personal information to operate and improve DIP OPN.

• Create and secure your account and verify your identity.
• Process transactions, payments, property allocations, and documents.
• Meet legal, regulatory, fraud prevention, and reporting obligations.
• Provide support and send service, security, and account communications.
• Personalize the platform and understand how our services are used.
• Send marketing where permitted and subject to your communication choices.

Depending on the context and applicable law, we process information to perform a contract, comply with legal obligations, protect legitimate interests, obtain consent, and establish or defend legal claims.

We do not sell your personal information. We may share it with service providers, payment processors, identity verification partners, property partners, professional advisers, regulators, or law enforcement where necessary and lawful.

Providers acting for us are expected to protect information and use it only for the services they provide.

We may use cookies and similar technologies to keep you signed in, remember preferences, measure performance, prevent fraud, and understand platform usage. Browser controls may allow you to limit cookies, although some features may then work differently.

We retain personal information for as long as needed to provide services, meet legal and regulatory obligations, resolve disputes, and protect the platform. Retention periods depend on the type of information and why it was collected.

We use administrative, technical, and physical safeguards designed to protect personal information. No system is completely secure, so you should also use a strong password and protect your devices and verification codes.

Subject to applicable law, you may have the right to access, correct, delete, restrict, or obtain a copy of your information, object to certain processing, or withdraw consent.

We may need to verify your identity before completing a request. Some information may be retained where law requires or permits it.

If information is processed outside your country, we take steps intended to provide an appropriate level of protection in accordance with applicable law.

DIP OPN is not intended for children under 18, and we do not knowingly collect their personal information. Contact us if you believe a child has provided information to the platform.

We may update this policy to reflect changes to our services or legal requirements. The latest version will be posted here with its revised effective date.

Privacy questions and rights requests can be sent to [email protected]. Replace this placeholder contact information with the company's approved privacy contact details.